Privacy Policy
This Privacy Policy was last updated on January 16, 2024
Our Policy:
Welcome to the website (the “Site”) or the mobile application (the “Application”) of ROA EXPERIENCE SRL (“ROA”, “we”, “us” and/or “our”). This Privacy Policy has been created to provide information about our company and our related services (together with the Application and Site, the “Services”) to our users and visitors (“Users”, “you”, “your”). This Privacy Policy explains ROA’s practices with respect to information that relates to or could reasonably be associated with an individual (“Personal Data”) and other information that we collect from Users. This Privacy Policy is incorporated into and forms part of our Terms of Service available through the Application and at https://roa.zone/terms.
Information We Collect:
When you interact with us through the Services, we may collect the following Personal Data and other information from you, as further described below:
Personal Data That You Provide Through the Services: We collect Personal Data from you when you voluntarily provide such information to us, such as when you contact us with inquiries, respond to one of our surveys, register for access to the Application or use certain Services. The Services may also allow you to update your status, comment on other Users’ statuses and Personal or Compatibility Readings (defined below), and upload photos and videos. When you take such actions, you may provide us with Personal Data.
Profile Information: We collect information provided from you, including your name or alias, birthdate, the time of your birth, the country, state, and city of your birth, and your gender preference to create your profile. You may set your profile to “private” so other Users may not view your personal reading in your profile, but all Users may be able to create Reports (defined below) about how two individuals connect based on the Personal Data you provide in your profile.
Contacts: You may choose to share your contacts stored on your phone in order to use certain functions of the Application (like our comparison report feature). We will only use the contact information to help you find friends or contacts who use ROA Application if you choose to do so.
By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy.
Other Information:
Automatically Passively Collected Data: When you interact with ROA through the Site, we and third parties that provide functionality on the Site may engage, receive, collect and store certain types of information through automatic data collection tools including cookies and similar technologies (as described in more detail below), and encrypted authentication tokens and similar technology. When you interact with us through the Application, we also collect information automatically using different technologies. Such information, which is collected passively using various technologies, may include but is not limited to information about your device and referring/exit pages. ROA may store such information itself or such information may be included in databases owned and maintained by ROA affiliates, agents or service providers. The Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. Such information that we collect will allow ROA to make educated decisions on how to improve the Site and provide a better product Site experience for our users.
Cookies and Similar Technologies: In operating the Site, we may use a technology called "cookies." A cookie is a piece of information that the device that hosts our Site gives to your browser when you access the Site. Our cookies help provide additional functionality to the Site and help us analyze Site usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Site without needing to remember and then enter a password more than once during a visit to the Site. Cookies are not used within the mobile Application.
Online Tracking: We may allow third-party service providers to use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of the Site. The information collected through these cookies or similar technologies are subject to the privacy policies of those third parties over which ROA has no control.
Do Not Track: Our Site currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. If we do respond to DNT signals in the future, we will update this Privacy Policy to describe how we do so.
Aggregated Data: In an ongoing effort to better understand and serve Users of the Services, ROA may conduct research on our Users’ its customer demographics, interests, location, and behavior engagement with the Services based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and ROA may share this aggregate data with our affiliates, agents and business partners for any purpose. This aggregate information does not identify you personally. ROA may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Location Information: Our Services may collect and use your location information (for example, by using the GPS on your mobile device), only as it relates to your time zone or general location, to provide certain functionality of our Services (for example, push notifications at a specific local time). Your location information will only be used for internal purposes. We may also use your location information in an aggregate way, as described above in the “Aggregated Personal Data” section.
Analytics: We may allow third-party service providers to use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of the Site. For example, Google Analytics, a web analytics service provided by Google, Inc. (“Google”) uses cookies to analyze how users use the Site and enhance your experience when you use the Services. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.
Our Use of Your Personal Data and Other Information:
ROA uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to respond to your questions or try to resolve your problem. Also, if you provide Personal Data in order to obtain access to the Application, we will use your Personal Data to provide you with access to the Application and to analyze your use of the Application.
Our Disclosure of Your Personal Data and Other Information:
ROA is not and will not be in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data in the following circumstances without further notice to you:
Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your Personal Data and other information may be shared in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction along with other assets. As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants and Related Third Parties: ROA, like many businesses, sometimes hires other companies to perform certain business-related functions and to help us understand and improve the use of our Services. Examples of such functions include web hosting, maintaining databases and processing payments. We may share any information we receive with vendors and service providers retained in connection with providing the Services.
Legal Requirements: ROA may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of ROA, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
Readings and Other Users: Your name and profile picture (if you choose to provide them one) will be visible to all Users. ROA may use your Personal Data to periodically generate personalized insights about you based on personal universe (“Personal Universe”) and, when requested by you or another User, insights about your compatibility with other Users (“Compatibility Readings”). Your Personal Universe and Compatibility Readings will include your username and profile photo but will not disclose your date of birth, birth place or gender, but they may indirectly disclose other Personal information related to your Personal Data to Users. Your Personal Readings and any status updates, photos, videos, and comments you share through the Services (“Shared Content”), may appear in the feeds of Users you befriend through the Services (“Friends”). Your Friends may use the Services and Social Media Services (defined below) to share your Shared Content with other Users and third parties. Your Friends may also see your Personal Universe by viewing your profile. Any User can generate a Compatibility Reading with you and share that Compatibility Reading through the Services and/or on Social Media Services. The Services may suggest that you connect with another User that has recently received Personal Universe similar to your own. The Services may attempt to facilitate this connection by sharing your username, profile photo, and a brief summary of your Personal Universe with such Users.
Accessing the Application Through Apple or Google: If you use Apple Keychain to automatically log into the Application, your user log in information is shared with Apple, Inc. For more information on how Apple, Inc. uses this data, go to https://www.apple.com/privacy/. If you access the Application through the Google Play store, Google LLC will collect data regarding your use of the Application as described in more detail at https://play.google.com/about/developer-distribution-agreement.html. Such information will be subject to the Google LLC privacy policy available at https://www.google.com/intl/en_us/policies/privacy/?fg=1.
Your Choices:
You may choose to set your profile to “private” which will prevent Users from viewing your Personal Universe, but please note that setting your profile to “private” may not prevent Users from creating Compatibility Readings with you. Also, please note that setting your profile to “private” may not prevent other Users from seeing your personal insight headers and indications if they share a similar ROA with you.
Exclusions:
This Privacy Policy does not apply to any Personal Data collected by ROA other than Personal Data collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to ROA through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and ROA shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.
Notice to California Residents:
To the extent provided for by law and subject to applicable exceptions, California residents have the following privacy rights in relation to the Personal Data we collect:
- The right to know what Personal Data we have collected and how we have used and disclosed that Personal Data;
- The right to request deletion of your Personal Data
- The right to be free from discrimination relating to the exercise of any of your privacy rights.
Exercising Your Rights: California residents can exercise the above privacy rights by contacting us at contact@roa.zone, or by requesting your personal data through the app settings using the “Download Data” feature.
Verification: In order to protect your Personal Data from unauthorized access or deletion, we may require you to verify your login credentials before you can submit a request to know or delete Personal Data. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Data for verification. If we cannot verify your identity, we will not provide or delete your Personal Data. Authorized Agents: You may submit a request to know or a request to delete your Personal Data through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity with us.
Children:
ROA does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Services, as you will not be able to use the Services. We encourage parents and legal guardians to monitor their children’s Internet and mobile application usage, and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to ROA through the Services, please contact us, and we will endeavor to delete that information from our databases. In addition, certain romantic features have been intentionally disabled for users under the age of 18 in an abundance of caution.
Links to Other Third-Party Websites or Mobile Applications:
This Privacy Policy applies only to the Services. The Services may contain links to other Third-Party websites or mobile applications not operated or controlled by ROA (the “Third Party Applications”). This Privacy Policy does not apply to such websites or the Third-Party Applications and by providing such links we do not imply that ROA endorses or has reviewed the websites or Third-Party Applications. We are not responsible for the privacy practices of any Third-Party Websites or Mobile Applications. We suggest contacting those sites or Applications directly for information on their privacy practices.
Integrating Social Media Services:
Through ROA Services, you may choose to access certain social media services, such as Facebook and Twitter (“Social Media Services”). When you elect to access and use the Social Media Services through those Third-Party Applications you will be sharing your information (which will include Personal Data if you or other users elect to share such information) with those Social Media Services. As with other Third-Party Applications, the information that you or others share with the Social Media Services will be governed by the privacy policies and terms of service of the providers of such Social Media Services and not by ROA’s Privacy Policy or Terms of Services and procedures. You may also be able to modify your privacy settings with these Social Media Services to, for example, control what information the Social Media Services disclose to other entities, including ROA. We are not responsible for the privacy practices of any Social Media Services. ROA shall have no liability or responsibility for the privacy practices or other actions of any Social Media Services.
You may also have the option of posting your Services activities to Social Media Services when you access content through the Services (for example, you may post to Facebook that you performed an activity on the Service); you acknowledge that if you choose to use this feature, your friends, followers and subscribers on any Social Media Services you have enabled will be able to view, comment, and react to such activity.
Security:
ROA implements technical and organizational measures and takes reasonable steps to protect your Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, neither the Internet nor any email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. ROA cannot and does not guarantee that any Personal Data provided to ROA will not become public under any circumstances. Please keep this in mind when disclosing any Personal Data to ROA via the Internet.
Other Terms and Conditions:
Your access to and use of the Services is subject to the Terms of Service at www.roa.zone/terms and ROA App in the App Store and Google Play.
Changes to ROA’s Privacy Policy:
The Services and our business may change from time to time; as a result, it may be necessary for ROA to make changes to this Privacy Policy. ROA reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
International Users:
If you are using ROA Services from outside of the United States, you expressly acknowledge and agree that your Personal Data and other information will be processed in the United States and in other countries. Privacy and data security laws may be less stringent than or otherwise different from the laws in effect in your country of residence. You expressly consent to the processing of your Personal Data and other information in accordance with this Policy.
Access to Information; Contacting ROA:
To keep your Personal Data accurate, current, and complete, please update your profile or contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services. Please also feel free to contact us at our designated request address contact@roa.zone if you have any questions about ROA’s Privacy Policy, our information practices, or if you need to access this Privacy Policy in a different format. Please also use this contact address if you wish to ask deleting your account and the data associated with it.